E-Performance improves client experience in supermarkets

This video shows an interesting application of e-performance helping a smaller Korean supermarket chain to outperform its competition in superior customer experience without increasing the number of stores -and thus, the capital expenditure-

Think of ways to make technology work for the client experience and you will find strategic applications of existing -and often unexpensive- technology

Food for thought... and thoughts that (thanks to e-performance and smart phones) become food.