PII's presentation of new tools for designing ecosystem at ISPI St. Louis Conference was a success..
Participants from US, India and the EU tested a new set of tools PII developed for improving our ecosystem design adn made enthusiastic comments inquiring for our program.
The session started discussing a new. outside-in paradigm to improve organizational performance:
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Considering organizational performance as a function of the ecosystem where the organization operates helps overcome the conventional -and distorting- "MBA" and "engineering" paradigms that -by focusing only in internal organizational processes- fail to address the true "value creation engine": the client experience and to realize that the value creation chain starts and ends outside single organizations.
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Once we define the client experience, we might find that our organization can only deliver a part, a fraction of what is required by the client.
PII's new methodology allows to identify those processes and products that will be "farmed out" or provided by third parties and design and organize an efective value chain coordinating multiple organizations in a single, cross-organizational process required to deliver the client experience:
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This model is, actually, not a "new" approach: its has been always the way reality works: multiple organizations provide a common, shared result, that Milton Friedman used to describe eloquenlty with the analysis of how a simple pencil gets in our hands:.
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The "novelty" in our approach is that it overcomes the distortion and oversimplification of conventional MBA and engineering models that start and end their performance analysis inside a single organization -usually a shop floor or a "single bottom line" business case-, failing to explain where the value comes from and promoting a myopic -and often self-destructive- approach to business.
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Below you will find the reference materials we will discus and use at our coming PII Conference.
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Questions? Comments?
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References
References
- PII (2009) PI during economic downturns:The power of Ecosystems. ISPI St Louis session
- Bernardez, M. (2009) Surviving economic downturns: the power of ecosystems. Societal & Organizational Performance Review, Year 1, Vol 2.
- Second PII-ISPI Mexico Performance Conference at ITSON (October 1-2, 2009)
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2 comments:
The anatomy of action is of vital importance as long as rules are derived from gaming organizations, the coaching advantage is that you mentioned as you improve considering certain aspects such as:
Collect data
Provide feedback
Ask
Inform and educate
Recognition, often simply a compliment
Through a plan of action guidelines can be established within the organizations, you can not play soccer if the rules are for baseball, so in the family, where parents are familiar coach the children and as coaches in sports have a focus on improving performance and CEOs of corporations must improve through sustained learning, a learning organization is an organization that is giving feedback effectively.
Gilbert states that the observation is the basis of performance, noting measurements can be set per person, in precise time and space.
In turn, Dunham talks about acting in congruence Coaching, that what is said is exactly what takes place in time and space generated to achieve the desired performance, closing gaps as the anatomy of the action is established by avoiding blindness effect in organizations.
From a personal pointview, both my brother and I, have been coached effectively to achieve extraordinary results, ordinary people with the proper performance can achieve extraordinary results.
Rabassa Vivian “COACHING” COMO HERRAMIENTA DE DESARROLLO DE DIRECTIVOS, Psicológa Industrial Organizacional de People’s Advantage, Inc. Consultado en www.peoplesadvantage.com/.../Art-CoachingComoHerramienta.doc
Good points, Antonio: ecosystems must be "coached" as well in order to develop their potential and a healthy environment to encourage innovation and maximize social impact.
Think of how could DIAPYME set conditions as a "Mega-oriented business-supportive" enviroment.
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